Email System: Downtime planned March 15-17, 2019

As a reminder, on Friday, March 15, MSUM will move our Campus Email System to an updated platform.

Information Technology will begin the migration process at 6 p.m. Friday, March 15. Between 6 p.m. March 15 and 7 p.m. March 17your email will be unavailable, so please plan accordingly. If you have questions, please visit our project website at www.mnstate.edu/it/transition.aspx

Here’s what you need to know as we get closer to Migration Weekend, March 15-17.

  • When will I be affected?
    • We will begin the migration process at 6 p.m. Friday, March 15. We expect the full migration to be completed by 7 p.m. Sunday, March 17.
    • During this time, email access will be taken off-line and should be considered unavailable. Please plan accordingly.
    • Post-downtime, you will need to reconfigure your devices.  Look for those instructions as we get closer to the downtime event.
  • Why are we updating our Email System?
    • You will receive a significant increase in mailbox size — 100GB of capacity! Currently, all accounts have 2GB.  
    • Implementation of Safe Links and Safe Attachments, which will lower your risk when receiving email that wasn’t caught by our spam filter, but may still be malicious.
  • When will I receive more information?
    • The next update with detailed help guides and instructions will be sent on March 11t.

As always, questions or concerns can be sent to the IT Helpdesk via support@mnstate.edu or by calling 218-477-2603.