Zoom Phone Issues

Information Technology has received an increased number of calls reporting that users are unable to hear the other party during conversations on physical Zoom phones. To resolve this issue: If the issue persists after restarting the phone, please contact the IT Help Desk for further assistance.

Security and Wireless Updates

Dragon Community, Security Updates:IT will be implementing several security enhancements on all Windows devices beginning the morning of July 1, 2026 as part of our ongoing efforts to strengthen account security and protect institutional data. Key updates include: These changes are designed to improve security while minimizing impact to daily work. If you have any questions or need assistance, please […]

Campus not affected by Canvas ransomware threat 

You may have heard in the news about the learning management system “Canvas” that was hacked by ransomware actors last week. Minnesota State Moorhead IS NOT AFFECTED by this threat. Our campus uses D2L as our Learning Management System. Our IT team has found no instance of Canvas being used or installed on campus computers, so there is NO IMPACT […]

IT Network next steps

Campus Colleagues, Our IT Team will be implementing two changes in the coming weeks to address ongoing network slowness. One change will affect campus system availability; the other will occur behind the scenes. 1) Patch management updates (starting next week)We’re improving our patching process by moving from a single update window (Wednesday night/Thursday morning) to a staggered schedule across Wednesday–Friday: […]