Free Counseling for Employees, Family

We all need a little help to work through life’s challenges sometimes. Whether you’re figuring out how best to guide your teen, support elderly parents, or deal with yet more change at work, LifeMatters counselors are here to help. Sessions are free for you and others in your household.

To set up a confidential appointment, call 800.657.03719 or text “Hello” to 61295. You may choose to meet in-person, virtually, or by phone.

You and people in your household get six free counseling sessions for each issue they want to discuss in 2023. Typically, LifeMatters counselors focus on problems you’re experiencing today that are affecting your overall mental health and well-being. Topics can be anything in your personal or work life. You may request a counselor with expertise in culture, identity, career path, sexuality, religion, or other issues. You’ll likely learn better ways to cope and work on solving the challenge together.

How do you know it’s time for professional help?

The American Psychological Association suggests seeing a counselor when an issue causes distress and interferes with some part of life. Examples include when the issue:

  • Is on your mind or you’re dealing with it an hour or more each day.
  • Makes you want to avoid others or causes embarrassment.
  • Decreases your quality of life.
  • Negatively affects school, work, or relationships

In addition to counseling sessions, LifeMatters offers articles and online resources. Use passcode stmn1.

Note: EAP Counseling sessions are topic-focused and are not designed to treat significant mental illness.