2020 ‐2021 Student Development Officer 

Also known as “Dragon Callers,” the student development officer (SDO) will play an instrumental role among a team of fundraisers for the MSUM Foundation. The MSUM Foundation is a 501(c)3 non-profit organization that provides $1.3 million annually in scholarship support for MSUM. The primary responsibilities of the SDO will be to call on alumni, build rapport, record updates, ask for annual gifts, and write thank-you notes. This is a great opportunity to earn income while gaining valuable work experience with a group of your peers who love MSUM as much as you do! The MSUM Foundation offers $11 per hour, on-the-job training, incentives, and opportunities for advancement. 

Responsibilities: 

• You will be contacting alumni by phone, email, direct mail and text 
• You will be building rapport with Dragons like you by providing updates from campus, as well as learning about what’s new in their lives 
• You will be updating contact information, employment information, etc. for our CRM database 
• You will be asking Dragons to give back to their alma mater with a gift to 
fund scholarships, programs, and experiential learning 
• You will be a steward of the MSUM Foundation by making donors feel 
appreciated with a personal thank-you note or phone call 

Requirements: 

• MUST be a currently enrolled MSUM student 
• MUST be able to communicate effectively over the phone 
• Must have an affinity for MSUM 

Skills/Experience Preferred: 

• Ability to have a quality conversation, listen, respond, and ask questions 
over the phone 
• Superior customer service skills 
• Exemplary work ethic and an ability to work independently 
• Ability to record data accurately and maintain confidentiality 
• Familiarity with Excel and Word 
• Work a minimum of 2 shifts per week 
• Sunday ‐ Thursday evenings: 5:30 p.m. ‐ 9 p.m. 

Interested parties can fill out an online application: mnstate.edu/phonathon. You can also email Cindy Bailey, director of the annual fund cindy.bailey@mnstate.edu