Employee Assistance Program information
In a time with many unknowns, we know the importance of getting answers and help when you need it. And let’s be honest, we can all use a little extra help at some point in our lives. Our Employee Assistance Program (EAP) provides free, confidential services that can help you and your family navigate through any uncertainties or challenges you are experiencing.
Enhanced Services
We’re introducing an enhanced Work/Life EAP to provide you and your family with the best resources, experts, and support. Along with these enhancements, we are introducing Deer Oaks as our new service provider.
- Extra counseling session. Now you and your family can receive six free and confidential counseling sessions per person, per year, per topic.
- Personal coaching. Meet with a life coach six times a year to develop a plan to achieve your personal or professional goals.
- Weekly well-being webinars. Attend weekly webinars to support your health at work and at home.
- Specialists for law enforcement and first responders. A team of specialists can assist with the unique challenges and situations these roles encounter.
- Help researching services. Get help finding open child care providers, pet sitters, tutors, moving services, repair services, and more.
- Get legal and financial assistance. Receive free consultations with attorneys or financial counselors. You can also access a library of legal forms, financial tools, and tips.
We’re here for you 24/7
Get connected with counselors or resources anytime, day or night, in the format that works best for you. Phone numbers and passcodes for our EAP remain the same.
- Call. Talk to a counselor anytime who can assist you right away. Call 1-800-657-3719 or 651-259-3840.
- Click. Skip the Google search and browse a comprehensive online library. Instantly get connected with forms, resources, and more. https://www.deeroakseap.com/ (username/password is stmn1)
- Chat. For less urgent requests, email eap@deeroaks.com. A representative will respond within 24 hours.
Transitioning from LifeMatters
Our current EAP provider, LifeMatters, continues to provide services for you and your family through June 30. After that time, you will need to work through Deer Oaks and within their network, which may include your current provider. To support you and your family’s needs through this transition, you will have access to six free counseling sessions, even if you redeemed these services earlier this year. If you have any questions about your current services, please contact LifeMatters. Learn more about our enhanced Work/Life EAP services on the SEGIP website. Please note: these changes to do not impact our Organizational Health EAP.