December 12, 2013
Through December 17: Normal hours as posted on the IT Helpdesk website December 18: 7:30 a.m. – 6:15 p.m.
December 19-January 10: Monday through Friday, 8 a.m.- 4:30 p.m. with the exception of Dec 24, 25, 31 and Jan 1 (closed for holidays)
January 11: Return to normal hours as posted on the IT Helpdesk website
If you have any questions or concerns you may contact the IT Helpdesk at 218.477.2603 or email firstname.lastname@example.org.
December 10, 2013
Get your course ready for LASC Assessment! Ideas and resources will be available for small, large, in-person, hybrid, or online courses to help you identify teaching and learning activities in your course that best match and measure the desired outcomes. Bring your syllabus and a laptop.
All work sessions held in the Faculty Development Center on these dates:
- Thursday, Dec. 12 from 8:30-10 a.m.
- Tuesday, Dec. 17 from 8:30-10 a.m.
- Thursday, Jan. 9 from 8:30-10 a.m.
December 06, 2013
MSUM’s survey software, LimeSurvey, will be retired at the end of the Fall 2013 semester. All surveys and their data will be archived for 5 years. If you need to retrieve any survey or survey data after Jan. 1, 2014, send your request to the helpdesk at email@example.com or 218.477.2603.
LimeSurvey has been replaced with Qualtrics. Any MSUM faculty, staff or student can access Qualtrics using their DragonNet login and password (same as Dragon Mail). Go to www.mnstate.qualtrics.com to access your Qualtrics account. Read the rest of this entry →
December 05, 2013
Eight seats are still available for Friday’s Quality Matters workshop at M-State. Registration has been extended through Thursday (12/05). Don’t miss out on this great professional development opportunity for faculty and administrators!
Workshop details and registration information can be found online.
Questions? Contact Catherine Artac in Instructional Technology Services via email firstname.lastname@example.org or by phone 477.2390.
December 02, 2013
On Sunday, Dec. 8 between 5 a.m. and 9 a.m., EMS will be unavailable for maintenance. Users attempting to use EMS (Desktop, Virtual & MasterCalendar) will get the status page http://status.mnscu.edu/ems, which will be updated to let them know why it is down and when we expect it backup.
November 26, 2013
The Center for Business 24-hour computer labs will be closing at 12:01 a.m. on Nov. 28 through 12:01 a.m. Dec. 1 (Thursday until Sunday morning)
IT Helpdesk Holiday Hours
Nov. 25-26: 7:30 a.m. – 9 p.m. Read the rest of this entry →
October 30, 2013
Information Technology will be updating some of the technology services during the school day Wednesday, Oct 30. The services that will be affect are: the main web page, file shares and email servers. There will be no down time, but users could experience a slight interruption during the updates. If you have any questions and/or concerns, please email email@example.com.
October 29, 2013
Information Technology will be updating servers at 5 a.m. Wednesday, Oct. 30. There might be a slight interruption in services. If you have any questions and/or concerns, please email firstname.lastname@example.org.
September 13, 2013
All are invited to join our new faculty today (Friday) from 2-3 p.m. in the Faculty Development Center’s multipurpose room to hear presentations from Library and IT faculty and staff members. There will be time for a Q & A.
August 30, 2013
The IT Helpdesk and the Computer Labs (including the 24 hour lab in the Center for Business) will be closed on Monday in observance of the Labor Day Holiday.
If you have any questions please contact us:
IT Helpdesk Location: Lord Library (LL) Room 122
August 29, 2013
Don’t forget this Friday’s workshop: Overview of D2L 10.1. The session will cover how to navigation through D2L as well as highlight some of the most commonly used tools. This session is intended to help those who are either new to D2L or want some advice on the latest version. Read the rest of this entry →
August 26, 2013
New menu items have been added to the navigation bar in all D2L courses. Check out the “Resources” and “Library” menu options in your courses. The new navigation links have been put in place to help make campus resources more easily accessible for our online students. Please be sure to direct your students to these links from within your course, as appropriate.
Direct any questions to email@example.com.
August 26, 2013
New menu items have been added to the navigation bar in all D2L courses. Check out the “Resources” and “Library” menu options in your courses for links to various support resources available to you.
August 22, 2013
The new web site for Instructional Technology Services (ITS) is now live!
Visit our website for information on various teaching & learning resources, as well as ITS-supported technologies and their related student and instructor tutorials. Read the rest of this entry →
August 21, 2013
MSUM’s D2L was upgraded to version 10.1 over the summer. The major changes applied in this upgrade included change to the appearance and navigation from within the Content tool. Use the resources on the Instructional Technology Services blog to learn about the updates and changes that you and your students can expect to see in our current version of Desire2Learn.
August 20, 2013
The ITS workshop schedule for the first half of the fall 2013 semester has been released.
Please visit the ITS blog for a listing of what, when and where.
August 07, 2013
Information Technology will be performing updates on the email servers during the day on Wednesday, August 7 and Thursday, August 8. Users might experience slight interruptions in service, like being asked to re-login. If you have any questions and/or concerns please email firstname.lastname@example.org.
August 06, 2013
Information Technology will be performing security updates to servers Tuesday night starting at 10 p.m. and lasting until 2 a.m. There could be slight interruptions while the updates are being applied. If you have any questions and/or concerns, please email us at email@example.com.
July 17, 2013
MSUM Information Technology and key scheduling personnel worked with MnSCU today to move to an upgraded version of Dean Evan’s scheduling software EMS. During the process of moving from our current system to the new one issues arose around being able to login and access the system properly. Read the rest of this entry →
June 25, 2013
Today from 1 to 4 p.m. laptops, desktops, monitors and printers are available for sale in Library room 124.
View the attached document for details on sale items and purchasing.
IT Sale Items